Shipping policy

At EMBODIEDBYLEE, each order is more than a shipment — it is a carefully curated self-care experience. Every product is handcrafted in exclusive small batches and packaged with precision to ensure it arrives in pristine condition.

Processing & Fulfillment

Please allow 3–7 business days for order processing, as each item is prepared with intentional care. Processing times may extend during launches, restocks, holidays, or promotional periods to maintain the elevated standards our clients expect. Once an order is placed, it immediately enters production and cannot be modified, canceled, or adjusted.

Shipping Estimates

After fulfillment, standard shipping typically requires 3–7 business days for delivery. These timeframes are estimates and not guarantees. EMBODIEDBYLEE is not responsible for carrier delays, weather disruptions, service interruptions, or unforeseen logistical issues once your package has been released to the courier.

Shipping Accuracy

Clients are responsible for ensuring all shipping details are correct at checkout. Orders returned due to insufficient or incorrect addresses will require an additional shipping fee for redelivery. EMBODIEDBYLEE is not liable for packages delivered to incorrectly provided addresses.

Delivered Packages

Once tracking confirms delivery, liability transfers to the customer. EMBODIEDBYLEE is not responsible for lost, stolen, or unattended packages. We recommend monitoring your tracking closely and selecting a secure delivery location.

Damaged Shipments

If your order arrives visibly damaged, you must contact us within 48 hours of delivery with your order number and clear photographic evidence of the packaging and product condition. Claims submitted outside of this window may not be approved. Approved claims are eligible for a replacement at our discretion; refunds are not issued.

Temperature & Product Integrity

Our formulations are crafted with natural ingredients and may be sensitive to extreme temperatures. EMBODIEDBYLEE is not responsible for product changes caused by heat, cold, or transit conditions. We strongly encourage customers to retrieve packages promptly upon delivery.

Force Majeure

EMBODIEDBYLEE is not liable for shipping failures or delays caused by events beyond our control, including but not limited to natural disasters, carrier disruptions, labor strikes, or severe weather conditions.

By placing an order, you acknowledge and agree to the terms of this Shipping Policy.

Thank you for choosing EMBODIEDBYLEE where intentional craftsmanship meets uncompromising luxury.